BPO for Maritime Industry

Globally, competitive pressure is forcing organizations to look for ways to manage growth more cost-effectively and efficiently, minimizing infrastructure and labour cost. As a result, many shipping organizations decide to outsource those non-core business activities to professional service providers. By doing so they gain a competitive advantage in terms of costs and productivity. BPS is specialized in Business Process Outsourcing services for shipping companies.

The following illustrations shows how a traditional Shipping Company can benefit from outsourcing to BPS.

Traditional Shipping Structure

Non-core processes you can outsource to us

  • Accounts Payable
  • Port Disbursement
  • Employee Expense Claims
  • Purchase Orders Administration
  • Supplier Payments
  • Ship damage claims
  • Crew Accounting
  • ship captain
  • bpo-vessel


Modular approach

We at BPS apply the modular outsourcing approach. Each process is seen as a module and can be outsourced independently from other processes. This approach makes our outsourcing solution highly scalable and thus attractive even to smaller clients.

BPS takes over your non-core processes. We just need access to your information system to deliver our service based on a comprehensive SLA with clear KPIs.  

Outsourced Shipping Solution

Why now?

What makes back-office outsourcing even more interesting now?

  • Cost pressure and competition never been so high
  • New Technology tools such as
    • Efficient document digitalization/ OCR tools
    • New reliable & cost-effective Software suites
    • Cloud Computing
  • This is a proven/matured concept. Don’t need to be a pioneer anymore. IT WORKS!
  • Well established and high-tech locations (Philippines & Malaysia)

What benefits can you expect?

  • Save costs and increase efficiency leading to higher shareholder value
  • Eliminate redundant work
  • Improve service quality
  • Implement consistency, standardization and best practices throughout your processes
  • Install or reinstall adequate internal/compliance control
  • Build up scalable and flexible solutions to support your business development
  • Remove unnecessary assets from your balance sheet
  • Free up resources for your core activities

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